Last updated: October 30, 2026
Tri-Cities Medical Massage is a massage therapy clinic in Richland, Washington, operated by Rankin Coaching LLC dba Tri-Cities Medical Massage (“we,” “us,” “our”). This policy explains what information this website (michellerankin.com) collects and how we use it.
Your health information as a patient
The health information you share with us as a massage therapy patient, including intake forms, treatment notes and insurance and billing records, is protected under federal and state health privacy laws, including HIPAA. How we use and protect that information is described in our Notice of Privacy Practices, which you receive at your first visit and can request anytime by calling 509.405.2642. This website policy doesn’t replace that notice.
Please don’t send health details through this website. If you have questions about your care, call us at 509.405.2642.
What this website collects
- Information you choose to give us, such as your name, phone number and email address if you contact us or sign up for updates.
- Basic visit information, such as your browser type, the pages you visit and how you found our site, collected through cookies and similar tools.
How we use it
- To respond to you and schedule appointments
- To send updates you’ve asked for (you can unsubscribe anytime)
- To understand how people use our site so we can improve it
We do not sell your information.
Cookies
Our site uses cookies to work properly and to understand how visitors use it. When you first visit, you can accept or decline non-essential cookies, and you can change that choice anytime in your browser settings.
Who we share it with
We share information only with service providers who help us run this website, send email or schedule appointments, and only as needed for that purpose, or when the law requires it.
Links to other sites
Our site may link to other websites, such as research articles. We aren’t responsible for their privacy practices.
Children
This website is not directed to children under 13, and we don’t knowingly collect their information.
Your choices
You can ask us to update or delete the contact information you’ve given us through this website. Email info@tcmedmassage.com or call 509.405.2642.
Changes
We may update this policy. The date at the top shows the latest version.
Contact us
Tri-Cities Medical Massage
925 Stevens Dr, Suite 3C, Richland, WA 99352
509.405.2642 · info@tcmedmassage.com